1. General Provisions.
1.1. These goods purchase–sale rules (hereinafter – the Rules) are a legally binding document for the Parties, which sets out the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the online store.
1.2. The Seller (ind. business reg. no. 1393761, Vilnius , +370 650 89811 , info@brandstore.lt ) reserves the right to amend, correct or supplement the Rules at any time, in accordance with the requirements set by law. The Buyer is informed on the online store website. When shopping in the online store, the Rules in force at the time of placing the order apply.
1.3. The right to purchase in the online store is granted to:
1.3.1. legally capable natural persons, i.e., persons who have reached the age of majority and whose legal capacity is not restricted by a court;
1.3.2. minors aged 14 to 18, only with the consent of their parents or guardians, except in cases where they independently manage their own income;
1.3.3. legal persons;
1.3.4. authorised representatives of all persons mentioned above.
1.4. The Seller, by confirming the Rules, also warrants that, pursuant to clause 1.3, the Buyer has the right to purchase goods in the online store.
1.5. The contract between the Buyer and the Seller is deemed concluded from the moment the Buyer, having formed a shopping cart, provided the delivery address, selected the payment method and reviewed the Seller’s Rules, clicks the „Confirm Order” button (see clause 5 „Order of goods, prices, payment procedure, deadlines”).
1.6. Every contract concluded between the Buyer and the Seller is stored in the online store.
2. Personal Data Protection.
2.1. The Buyer may order goods in the online store by:
2.1.1. registering in this online store – by entering the data requested during registration;
2.1.2. not registering in this online store.
2.2. When ordering goods in the manner provided for in clause 2.1, the Buyer must enter the personal data necessary for the proper fulfilment of the goods order: first name, last name, delivery address, phone number and email address.
2.3. By confirming these Rules, the Buyer agrees that the personal data provided in clause 2.2 may be processed for the purposes of selling goods and services in the online store, analysing the Seller’s business and for direct marketing purposes.
2.4. By agreeing that the Buyer’s personal data may be processed for the purpose of selling goods and services, the Buyer also agrees that informational messages necessary for the fulfilment of the goods order may be sent to the email address and phone number specified by the Buyer.
2.5. By registering in the online store and ordering goods, the Buyer undertakes to keep the login data secure and not to disclose it to anyone.
3. Buyer’s Rights and Obligations.
3.1. The Buyer has the right to purchase goods in the online store in the manner established by these Rules and in other information sections of this online store.
3.2. The Buyer has the right to withdraw from the goods purchase–sale contract by notifying the Seller in writing (by email, indicating the goods to be returned and their order number) no later than 14 (fourteen) working days from the date of delivery of the item, except in cases where the contract cannot be withdrawn from under the laws of the Republic of Lithuania (e.g., where the contract was concluded for the sale of hygiene goods – bedding items; see information at http://www.vartotojucentras.lt/istatymas.php?id=1038, clause 18 „Specifics of return and exchange of non-food goods”).
3.3. The right provided for in clause 3.2 may be exercised by the Buyer only if the goods have not been damaged or their appearance has not materially changed, and they have not been used.
3.4. The Buyer undertakes to accept the ordered goods and to pay the agreed price for them.
3.5. If the data provided in the Buyer’s registration form changes, the Buyer must update it immediately.
3.6. The Buyer undertakes not to transfer their login data to third parties. If the Buyer loses the login data, they must immediately inform the Seller using the contact details in the „Contacts” section.
3.7. By using the online store, the Buyer agrees to these purchase–sale Rules and undertakes to comply with them and not to violate the laws of the Republic of Lithuania.
4. Seller’s Rights and Obligations.
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store.
4.2. If the Buyer attempts to harm the stability and security of the Seller’s online store or violates their obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer’s ability to use the online store, or in exceptional cases cancel the Buyer’s registration.
4.3. The Seller undertakes to respect the Buyer’s right to privacy regarding the personal information indicated in the online store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5. Order of Goods, Prices, Payment Procedure, Deadlines.
5.1. In the online store, the Buyer may shop around the clock, 7 days a week.
5.2. The contract comes into force from the moment the Buyer clicks the „Confirm Order” button, and upon receiving the order, the Seller confirms it by sending a confirmation email to the email address specified by the Buyer.
5.3. The prices of goods in the online store and in the formed order are indicated in euros, inclusive of VAT.
5.4. The Buyer pays for the goods in one of the following ways:
5.4.1. Payment via online banking – this is a prepayment using the Buyer’s online banking system. To use this payment method, the Buyer must have signed an online banking agreement with one of the serviced banks. The Buyer transfers the money to the online store’s settlement account. In this case, responsibility for data security lies with the respective bank, as all monetary transactions take place in the bank’s online banking system.
5.4.2. Payment by bank transfer – this is an advance payment where the Buyer, after printing the order and going to the nearest bank branch, transfers the money to the online store’s bank account.
5.5. The Buyer undertakes to pay for the goods without delay. Only after the payment for the goods is received will the goods parcel be formed and the delivery period begin to run.
6. Delivery of Goods.
6.1. The Buyer, having selected a goods delivery service at the time of the order, undertakes to specify the exact delivery location.
6.2. The Buyer undertakes to accept the goods personally. In the event that the Buyer cannot accept the goods personally and the goods have been delivered to the specified address, the Buyer has no right to submit claims to the Seller regarding delivery of goods to an unsuitable recipient.
6.3. The goods are delivered by the Seller or an authorised representative of the Seller (courier).
6.4. The Seller delivers goods to the Buyer in accordance with the timeframes specified in the product descriptions. These timeframes are preliminary and do not apply in cases where the required goods are not available in the Seller’s warehouse and the Buyer is informed of the shortage. The Buyer agrees that in exceptional cases delivery may be delayed due to unforeseen circumstances beyond the Seller’s control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the conditions of delivery.
6.5. In all cases, the Seller is released from liability for violation of delivery timeframes if the goods are not delivered or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.
6.6. The Buyer must in all cases immediately inform the Seller if the parcel is delivered in a crumpled or otherwise damaged packaging, if the parcel contains unordered goods or an incorrect quantity thereof, or if the product set is incomplete.
6.7. The Buyer, having noticed packaging damage at the time of delivery, must note observations in the parcel delivery document provided by the courier or draw up a separate act, in the presence of the courier. Failure to do so releases the Seller from liability to the Buyer for damage to goods related to packaging damage not recorded in the courier’s delivery document.
7. Quality of Goods, Warranties.
7.1. The details of each product sold in the online store are generally indicated in the product description accompanying each product.
7.2. The Seller is not responsible for the fact that the goods in the online store may not match the actual size, shape and colour of the goods due to the characteristics of the display used by the Buyer.
7.3. The Seller provides a time-limited quality guarantee for certain types of goods; the specific term and other conditions are indicated in the descriptions of such goods.
7.4. If the Seller has not provided a quality guarantee for certain types of goods, the guarantee provided for by the relevant legislation shall apply.
8. Return and Exchange of Goods.
8.1. Defects in sold goods are remedied, defective goods are exchanged and returned in accordance with the Rules on Return and Exchange of Items approved by Order No. 217 of the Minister of Economy of the Republic of Lithuania of 29 June 2001, except in cases where the contract cannot be withdrawn from under Lithuanian law (where the contract was concluded for the sale of hygiene goods – bedding items; see information at http://www.vartotojucentras.lt/istatymas.php?id=1038, clause 18 „Specifics of return and exchange of non-food goods”). Money for returned goods is in all cases transferred only to the payer’s bank account.
8.2. To return a product pursuant to clause 8.1, the Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods, by informing the Seller using the contact details in the contacts section, specifying the name of the product to be returned, the order number and the reasons for return.
8.3. When the Buyer returns goods, the following conditions must be observed:
8.3.1. the returned product must be in its original intact packaging;
8.3.2. the product must not have been damaged by the Buyer;
8.3.3. the product must be unused and must not have lost its commercial appearance (labels not damaged, protective film not removed, etc.) (this clause does not apply in the case of returning a defective product);
8.3.4. the returned product must be of the same set as the Buyer received it;
8.3.5. the document of purchase must be submitted when returning the product.
8.4. The Seller has the right to refuse to accept goods returned by the Buyer if the Buyer does not comply with the return procedure established in clause 8.3.
8.5. When returning a wrong or defective product, the Seller undertakes to collect such goods and replace them with equivalent suitable goods.
8.6. In the event that the Seller does not have suitable replacement goods, the amount paid shall be refunded, excluding the delivery cost.
9. Liability of the Buyer and the Seller.
9.1. The Buyer is fully responsible for the accuracy of the personal data provided. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences arising therefrom and acquires the right to claim compensation for direct losses from the Buyer.
9.2. The Buyer is responsible for the actions performed using this online store.
9.3. A registered Buyer is responsible for the transfer of their login data to third parties. If a third party uses the services of the online store by logging in using the Buyer’s login data, the Seller considers that person to be the Buyer.
9.4. The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller’s recommendations and obligations, did not familiarise themselves with these Rules, even though such an opportunity was provided.
9.5. If the Seller’s online store contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information contained there or the activities carried out, does not maintain or control those websites, and does not represent those companies or persons.
9.6. In the event of damage, the guilty Party shall compensate the other Party for direct losses.
10. Marketing and Information.
10.1. The Seller may, at its discretion, initiate various promotions in the online store.
10.2. The Seller has the right to unilaterally, without separate notice, change the conditions of promotions, as well as cancel them. Any change or cancellation applies only prospectively, i.e., from the moment it is made.
10.3. The Seller sends all notifications using the contact details indicated in the Buyer’s registration form.
10.4. The Buyer sends all notifications and questions to the phone numbers and email addresses indicated in the „Contacts” section of the Seller’s online store.
10.5. The Seller is not responsible if the Buyer does not receive sent informational or confirmation messages due to disruptions in internet connectivity or email service provider networks.
11. Final Provisions.
11.1. These goods purchase–sale Rules are drawn up in accordance with the laws and regulations of the Republic of Lithuania.
11.2. All disputes arising from the performance of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.